AB-900T00 : Microsoft 365 Certified Copilot and Agent Administration Fundamentals

• Duration: 1 day

This course offers a comprehensive and in-depth introduction to Microsoft 365, Copilot, and AI-powered agents. It equips learners with a strong understanding of the core concepts, key services, security features, and administrative controls within the Microsoft 365 ecosystem. Building on this foundation, the course explores how Copilot and intelligent agents leverage artificial intelligence to streamline workflows, automate routine tasks, enhance collaboration, and deliver personalized user experiences across Microsoft 365 applications. Through practical insights and real-world use cases, participants gain the knowledge required to effectively adopt, manage, and maximize AI-driven productivity tools in modern digital workplaces.

What You’ll Learn

Who Should Attend

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

Prerequisites

• Students should have basic functional experience with Microsoft 365 services.
• Students must have a proficient understanding of general IT practices.

Curriculum

1. Explore Microsoft 365 security foundations

This module provides a comprehensive overview of Microsoft 365 security foundations, guiding learners through Zero Trust principles, integrated security tools, layered protection strategies, threat intelligence, identity and access management, and best practices for maintaining a secure cloud environment.

2. Introduction to Microsoft 365 core services and admin controls

This module introduces the Microsoft 365 admin center and basic configurations for core services like Teams, Exchange, and SharePoint.

3. Protect and govern Microsoft 365 data

This module provides a comprehensive overview of data protection and governance in Microsoft 365, equipping learners to understand and manage sensitive information, compliance, risk, and secure collaboration

4. Explore Microsoft 365 Copilot and agents

This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies, and practical use cases.

5. Perform basic administrative tasks for Microsoft 365 Copilot

This module guides administrators on how to manage Microsoft 365 Copilot, including licensing and access control, billing and usage monitoring, prompt governance, and strategies for tracking and driving user adoption.

6. Perform basic administrative tasks for Microsoft 365 Copilot agents

This module guides administrators through configuring user access and permissions for agents, creating, editing, testing, and publishing Copilot agents, managing agent approval and governance, and monitoring the full lifecycle of agents using Microsoft 365 and Power Platform tools.