- Duration: 10 weeks
1. Set up and manage Dynamics 365 Customer Insights – Journeys
Are you interested in marketing applications? This module explains how to sign up for a free trial or purchase Dynamics 365 Customer Insights – Journeys.
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2. Advanced configuration for Dynamics 365 Customer Insights – Journeys
Administrators use settings to fine-tune application behavior, set marketing defaults, check quotas, manage core marketing settings, and more.
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3. Review domain authentication, email best practices, and GDPR in Dynamics 365 Customer Insights – Journeys
Learn about domain authentication, email best practices, and GDPR.
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4. Manage assets and content settings in Dynamics 365 Customer Insights – Journeys
Learn about managing assets, keywords, content blocks, and content settings in Dynamics 365 Customer Insights – Journeys.
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5. Manage customers in Dynamics 365 Customer Insights – Journeys
This module covers the basics of contact, accounts, and lead management within Dynamics 365 Customer Insights – Journeys.
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6. Manage forms and pages in Dynamics 365 Customer Insights – Journeys
Learn how to manage forms and marketing pages in Dynamics 365 Customer Insights – Journeys.
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7. Manage emails, segments, and journeys in Dynamics 365 Customer Insights – Journeys
This module covers managing marketing emails, segments, customer journeys, and A/B testing in outbound marketing.
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8. Manage subscription centers and double opt-in in Dynamics 365 Customer Insights – Journeys
Learn about managing subscription centers and double opt-in in Dynamics 365 Customer Insights – Journeys.
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9. Manage website visits, redirect URLs, and social postings in Dynamics 365 Customer Insights – Journeys
This module discusses managing website visits, redirect URLs, and social postings in Dynamics 365 Customer Insights – Journeys.
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10. Create an on-site event in Dynamics 365 Customer Insights – Journeys
Do you manage and set up events? This module explains the process of creating an on-site event and managing the event details including sessions, speakers, sponsorships, registration, passes, and more within Dynamics 365 Customer Insights – Journeys.
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11. Create a webinar event in Dynamics 365 Customer Insights – Journeys
Do you need to create webinars? This module explains the process of creating a webinar event within Dynamics 365 Customer Insights – Journeys.
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12. Promote events, manage registration and check-ins, and review results in Dynamics 365 Customer Insights – Journeys
Learn how to promote events, manage registration and check-ins, and review results in Microsoft Dynamics 365 Customer Insights – Journeys.
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13. Advanced event management features in Dynamics 365 Customer Insights – Journeys
Create and manage new recurring events and event templates in Dynamics 365 Customer Insights – Journeys.
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14. Evaluate marketing initiatives with analytics in Dynamics 365 Customer Insights – Journeys
Evaluate analytics and key performance indicators of marketing efforts in order to understand impact and what tactics work best for your target audience.
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15. Review the marketing calendar in Dynamics 365 Customer Insights – Journeys
Visualize marketing activities, view entities, and related activities and customize your marketing calendars.
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