MB-260T00 – Microsoft Customer Insights – Data Specialty

  • Duration: 10 weeks
Categories:

1. Get started with Dynamics 365 Customer Insights – Data

Get started with Dynamics 365 Customer Insights – Data and learn how to gain insights to your customers.

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2. Ingest data into Customer Insights – Data

Customer Insights – Data ingests data from all your different data sources and unifies them into a single customer profile. From within the customer profile, you can track data across different demographics, and identify trends based on key data you want to track.

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3. Create a unified customer profile in Dynamics 365 Customer Insights – Data

Dynamics 365 Customer Insights – Data is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you’ll learn about creating a unified customer profile in Customer Insights – Data.

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4. Work with Dynamics 365 Customer Insights – Data

Customer Insights – Data ingests data from all of your different data sources and unifies them into a single customer profile. In this module, learn about working with Customer Insights – Data.

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5. Enrich data and predictions with Customer Insights – Data

Enrich your data with other data sources and use AI to make predictions based on historical data.

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