- Duration: 10 weeks
1. Explore Microsoft Teams
Learn about Microsoft Teams capabilities, including Teams core workloads and integration with other Microsoft services and platforms. Understand the Teams architecture and Teams certified solutions.
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2. Plan and deploy Microsoft Teams
Learn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to roll out Teams. Understand required licensing and how to deploy Teams clients.
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3. Implement lifecycle management and governance for Microsoft Teams
Learn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, Teams preview features controls.
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4. Monitor your Microsoft Teams environment
Learn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Productivity Score, Azure AD access reviews, and Microsoft 365 network connectivity dashboard.
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5. Manage access for external users
Learn about the options to work with external users in Teams and the access controls from different places, including Azure AD, Microsoft 365, Teams, and SharePoint admin centers.
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6. Implement security for Microsoft Teams
Learn about different security capabilities for Microsoft Teams, including Conditional Access, multifactor authentication, Safe Attachments, Safe Links, and Cloud App Security.
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7. Implement compliance for Microsoft Teams
Learn about different compliance capabilities for Microsoft Teams, including sensitivity labels, retention policies, DLP policies, communication compliance, information barrier policy, and eDiscovery.
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8. Plan and configure network settings for Microsoft Teams
Learn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.
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9. Create and manage teams
Learn about creating teams from various approaches and managing teams’ settings and membership. You will also learn how to archive, restore, and delete a team.
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10. Manage collaboration experiences for chat and channels
Learn about different controls for collaboration experiences in Microsoft Teams, including managing channel types, private channel creation, messaging policies, and channel moderation.
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11. Manage apps for Microsoft Teams
Learn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users’ app bar, and whether users can upload custom apps.
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12. Manage meetings and events experiences
Learn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.
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13. Configure and manage Microsoft Teams Room and Teams devices
Learn about the process to deploy and manage Teams devices, including devices selection, required resource accounts, devices provision, and devices management with configuration profiles and device tags, and troubleshooting common issues for Teams Rooms.
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14. Manage phone numbers and settings
Learn about the calling solutions in Microsoft Teams and how to get and manage phone numbers with Calling Plans. You will also learn to manage voice settings for users.
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15. Manage Teams Phone settings and policies
Learn about various features in the Teams Phone and how to configure those features, including call queues, auto attendants, caller ID, and call park.
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16. Troubleshoot audio, video, and client issues
Learn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.
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