Cisco Certified Support Technician (CCST) โ€“ Networking

Categories:

Level: Entry-Level / Beginner
Prerequisites: Basic computer literacy and interest in IT or networking
Certification: Cisco Certified Support Technician โ€“ Networking (Official Cisco Credential)
Delivery Partner: Thakral Global Learning


๐ŸŒŸ Course Overview:

The CCST Networking course provides learners with foundational knowledge and practical skills in networking concepts, tools, and technologies. Developed by Ciscoโ€”the global leader in networkingโ€”the CCST certification is designed for students, career changers, and early-career professionals seeking a solid grounding in networking essentials.

This course prepares learners for the Cisco Certified Support Technician โ€“ Networking exam, helping them build real-world skills aligned with today’s IT infrastructure and support environments.


โœ… Learning Outcomes:

By the end of the course, learners will be able to:

  • Understand core networking concepts such as IP addressing, routing, switching, and protocols
  • Identify common networking devices and their functions
  • Configure and troubleshoot basic network setups
  • Understand wired vs. wireless networks, LANs, WANs, and the Internet
  • Apply security best practices in a networked environment
  • Prepare for and pass the official Cisco CCST Networking exam

๐Ÿ“š Course Modules:

Module 1: Introduction to Networking and the Internet

  • What is networking?
  • Overview of computer networks: LAN, WAN, MAN
  • Key network components: routers, switches, hubs, access points
  • Network topologies and models

Module 2: The OSI and TCP/IP Models

  • OSI Model: 7 Layers explained
  • TCP/IP architecture
  • How data moves through a network
  • Encapsulation and de-encapsulation

Module 3: IP Addressing and Subnetting

  • IP Address types (IPv4 vs. IPv6)
  • Public vs. private addresses
  • Binary conversion and subnet masks
  • CIDR notation and subnetting exercises

Module 4: Network Devices and Cabling

  • Routers, switches, firewalls, and modems
  • Copper vs. fiber optic cables
  • Ethernet standards and connector types
  • Basic hardware configuration

Module 5: Routing, Switching & Wireless Technologies

  • Static vs. dynamic routing
  • VLANs and basic switch configuration
  • Wireless networking basics: SSIDs, frequency bands
  • Troubleshooting wireless connections

Module 6: Network Services and Protocols

  • DHCP, DNS, NAT, HTTP, FTP, SSH, Telnet
  • Port numbers and their purposes
  • Understanding client-server and peer-to-peer models
  • IP packet structure and flow

Module 7: Network Security Basics

  • Threat types: malware, phishing, DDoS, spoofing
  • Secure configurations and password policies
  • Firewalls and antivirus software
  • Basic encryption and VPN overview

Module 8: Tools & Troubleshooting Techniques

  • Ping, Traceroute, ipconfig/ifconfig, nslookup
  • Cable testers, Wi-Fi analyzers, network monitoring tools
  • Layer-based troubleshooting
  • Common issues and resolution workflows

Module 9: Certification Prep & Final Review

  • CCST exam overview and format
  • Sample questions and practice tests
  • Time management strategies for the exam
  • Final revision and exam readiness checklist

๐Ÿ› ๏ธ Hands-On Learning Tools:

  • Cisco Packet Tracer simulations
  • Lab activities using real or virtual networking equipment
  • Interactive quizzes and diagnostics
  • Troubleshooting challenges

๐Ÿ“ Assessment & Evaluation:

  • Weekly quizzes and lab assignments
  • Practical skills labs
  • Mock certification exam
  • Instructor-led review and feedback sessions

๐Ÿ’ผ Career Pathways:

  • IT Support Technician
  • Network Support Associate
  • Junior Network Administrator
  • Field Technician
  • Help Desk Technician
  • Pathway into Cisco Certified Network Associate (CCNA)

๐ŸŽ“ Why Study at Thakral Global Learning?

  • Cisco-aligned curriculum led by certified instructors
  • Hands-on, skills-focused approach
  • Certification support and exam prep resources
  • Official Pearson VUE test center (if applicable)
  • Gateway to a career in IT and networking