Level: Beginner to Intermediate
Prerequisites: Basic computer literacy and understanding of operating systems
Software/Tools Required: Windows OS (latest), VirtualBox/Hyper-V (optional), Device Management Console, Command Prompt / PowerShell
Certification: Certificate of Completion from Thakral Global Learning + Preparation for IT Specialist: Device Configuration and Management Certification
📖 Course Overview:
This course provides learners with the practical knowledge and technical skills required to install, configure, manage, and troubleshoot devices in a modern networked environment. Covering both physical and virtual devices, the course explores operating system configuration, user and permission management, system updates, security settings, and mobile device integration. The curriculum is designed to prepare students for Certiport’s IT Specialist: Device Configuration and Management certification.
✅ Learning Outcomes:
By the end of the course, participants will be able to:
- Understand hardware, software, and peripheral components
- Configure operating systems and user accounts
- Perform system updates and troubleshoot hardware/software issues
- Secure devices with access control and policy settings
- Manage devices in networked and mobile environments
- Prepare for the Device Configuration and Management certification
🧩 Course Modules:
Module 1: Introduction to Device Configuration
- Types of computing devices (desktop, laptop, mobile, IoT)
- Device components: CPU, RAM, storage, input/output devices
- Overview of device lifecycle: setup, use, maintenance, retirement
Module 2: Operating System Installation and Setup
- Installing Windows and other OS options
- Dual-boot and virtual machine setup
- Initial configuration: language, timezone, updates
- OS version differences and compatibility
Module 3: User Account and Permission Management
- Creating and managing user accounts
- Local vs. domain accounts
- User groups, roles, and file system permissions
- Parental controls and access restrictions
Module 4: System Configuration and Maintenance
- BIOS/UEFI and system boot order
- Device Manager and driver updates
- Task Scheduler and startup apps
- Performance monitoring tools
Module 5: Security and Access Controls
- Password policies and authentication methods
- Antivirus and firewall setup
- Encryption: BitLocker and EFS
- Group policies and remote access security
Module 6: Software and Application Management
- Installing and uninstalling applications
- Managing default apps and file associations
- Using package managers (winget, Chocolatey)
- Troubleshooting software issues
Module 7: Mobile Device and Remote Management
- BYOD (Bring Your Own Device) policies
- Mobile Device Management (MDM) overview
- Remote desktop setup and tools
- Synchronization across devices
Module 8: Backup, Recovery, and Troubleshooting
- System restore, recovery tools, and reset options
- Data backup strategies and tools
- Common hardware/software troubleshooting steps
- Creating bootable recovery media
Module 9: Final Project and Certification Preparation
- Real-world device management scenario
- Device setup checklist and troubleshooting walkthrough
- Practice certification questions and mock test
- Project presentation and instructor feedback
📝 Assessment & Evaluation:
- Hands-on configuration labs after each module
- Mid-course device maintenance assignment
- Final troubleshooting and configuration project
- Mock certification test aligned with Certiport standards
💼 Career Pathways:
- IT Support Technician
- Desktop Support Specialist
- System Administrator (entry-level)
- Technical Support Engineer
- Help Desk Analyst
🌟 Why Choose This Course at Thakral Global Learning?
- Practical, real-world device setup and configuration training
- Certification-aligned with Certiport’s IT Specialist: Device Configuration and Management
- Access to virtual labs and hands-on scenarios
- Expert mentorship and certification support
- Certificate of Completion with industry recognition
