We are proud to share the successful completion of the ITIL® Version 5 Awareness Session for the Banking & Finance Sector, organized by Thakral Global Learning (TGL).
The session brought together industry professionals from across the banking and financial services domain to explore how ITIL® 5 enables organizations to drive service excellence, strengthen governance, and align IT services with evolving business objectives in a rapidly transforming digital landscape.
We were honored to host two distinguished guest speakers:
- Ms. Hirinder Mulwani – ITIL Certified Professional & Associated Trainer at TGL
- Mr. Satya Mishra – Business Lead – APAC, PeopleCert
Ms. Hirinder Mulwani delivered a comprehensive overview of the ITIL® 5 framework, highlighting its relevance to the banking and finance sector, key concepts, value streams, service management practices, and the benefits of adopting a modern service management approach.
Mr. Satya Mishra provided valuable insights into the ITIL® 5 certification pathway and examination process under PeopleCert, addressing important questions related to exam formats, preparation strategies, global recognition, and professional growth opportunities.
The session was highly interactive, with participants actively engaging in discussions and raising thoughtful questions about ITIL® 5 implementation, best practices, and certification requirements. The level of participation clearly demonstrated the growing interest in structured service management frameworks within the banking and finance industry.
We extend our sincere appreciation to our esteemed speakers and all participants who contributed to making this session informative, engaging, and impactful.
Stay connected with Thakral Global Learning (TGL) for upcoming training programs, awareness sessions, and globally recognized certifications designed to empower professionals and organizations.
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