Course Category: ITIL

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Importance of ITIL:

ITIL is critical for business success, enabling organizational transformation and value realization. Significant investments are made by companies to integrate ITIL into their practices and enhance employee skills through ITIL qualifications.

ITIL 4 and the Fourth Industrial Revolution:
ITIL 4 supports businesses in navigating the challenges presented by the Fourth Industrial Revolution.
This era is characterized by rapid technological advancements that are disrupting various industries worldwide.

Key Technologies Impacting Industries:
The Fourth Industrial Revolution features emerging technologies such as:

1. Robotics
2. Artificial Intelligence
3. Nanotechnology
4. Quantum Computing
5. Biotechnology
6. Internet of Things (IoT)
7. 3D Printing
8. Autonomous Vehicles

Facilitating Digital Transformation:
ITIL 4 offers a practical and adaptable framework for organizations embarking on digital transformation.
It aids in aligning human, digital, and physical resources effectively.
ITIL 4 encourages the integration of emerging technologies into IT operations, equipping organizations to thrive in a complex and competitive landscape.

Free

ITIL4-SDIT: ITIL®4 Specialist Sustainability in Digital and IT

ITIL4-SDIT: ITIL®4 Specialist Sustainability in Digital and IT As the landscape we operate in continues to evolve and present new challenges, organizations are increasingly considering the social and environmental impacts of their operations. With projections indicating that the IT sector could account for up to 20% of global energy consumption…
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ITIL4-AMCS: ITIL®4 Specialist Acquiring and Managing Cloud Services

ITIL4-AMCS: ITIL®4 Specialist Acquiring and Managing Cloud Services As the global market for cloud technology and services expands rapidly, driven by a multitude of benefits, adopting cloud solutions has become a critical strategic priority for organizations across various sectors. Companies are eager to enhance and optimize their cloud usage to…
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ITIL4DITS: ITIL® Leader Digital and IT Strategy

ITIL4DITS: ITIL® Leader Digital and IT Strategy We are in a remarkable period of transformation filled with opportunities. Digital services are empowering organizations to thrive in the modern digital economy. This new era, known as the Fourth Industrial Revolution, is defined by the essential interplay between humans, digital technologies, and…
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ITIL4MPT: ITIL®4 Managing Professional Transition

ITIL4MPT:  ITIL®4 Managing Professional Transition Extensive research highlights ITIL’s critical role in enabling businesses to transform and realize value. Many organizations make significant investments in adopting and adapting ITIL into their operations while also enhancing their workforce through ITIL qualifications. ITIL4 is designed to help organizations navigate the complexities of…
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ITIL4DPI: ITIL® Strategist Direct Plan and Improve

ITIL4DPI: ITIL® Strategist Direct Plan and Improve Building on established best practices in IT Service Management, ITIL4 empowers businesses to successfully navigate the complexities of the Fourth Industrial Revolution. The ITIL4 Strategist: Direct, Plan and Improve (DPI) course provides ITSM practitioners with deeper insights into ITIL4, particularly in fostering an…
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ITIL4-DSV: ITIL® Specialist Drive Stakeholder Value

ITIL4-DSV: ITIL® Specialist Drive Stakeholder Value This module offers candidates a comprehensive understanding of the various interactions between service providers and their customers, users, suppliers, and partners, incorporating essential concepts of customer and user experience as well as journey mapping. By enhancing the established best practices of IT Service Management,…
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Free

ITIL4-HVIT: ITIL® Specialist High Velocity IT

ITIL4-HVIT: ITIL® Specialist High Velocity IT This module equips candidates with insights into how digital organizations and operating models thrive in high-velocity environments, emphasizing the rapid delivery of products and services to maximize business value. By enhancing the established best practices of IT Service Management, ITIL4 empowers businesses to navigate…
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ITILCDS: ITIL® Specialist Create, Deliver and Support

ITILCDS: ITIL® Specialist Create, Deliver and Support Building on established best practices in IT Service Management, ITIL4 is designed to enhance how businesses navigate the evolving landscape of the Fourth Industrial Revolution.The ITIL4 Specialist: Create, Deliver and Support (CDS) course empowers ITSM practitioners to deepen their understanding of the emerging…
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ITILCA: ITSM Change Analyst

ITILCA: ITSM Change Analyst The ITSM Change Analyst certification equips individuals with the essential knowledge and practical skills needed to excel as a Change Analyst within IT Service Management. Crafted in alignment with the Skills Framework for the Information Age (SFIA) guidelines at levels 3 and 4, this syllabus builds…
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ITILPA: ITSM Problem Analyst

ITILPA: ITSM Problem Analyst The ITSM Problem Analyst certification provides essential knowledge and practical experience in the key skills and competencies necessary for success in the role of a Problem Analyst within IT Service Management. The syllabus is designed in accordance with the Skills Framework for the Information Age (SFIA)…
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ITIL4F: ITIL4® Foundation

ITIL4F: ITIL4® Foundation Extensive research consistently underscores the significance of ITIL as a cornerstone for businesses, facilitating transformation and enabling organizations to realize value. Many companies make substantial investments in integrating and adapting ITIL into their operations while also enhancing their workforce through ITIL qualifications. As we enter the Fourth…
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